Shooting the Messenger: When You Tell People Bad News, They Like You Less

silhouette of an archer holding a bow and arrow
Image by Andreas Ă˜verland / CC BY

It can be tough when you have a difficult message to deliver. Especially unpleasant news.

I’ve definitely been in situations when I had to be the one to deliver bad news and then promptly had my head bitten off by the recipient — even in situations where I didn’t do anything and all of the action involved third parties!  » Read more

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