There’s an old school of thought in business called “underpromise, overdeliver.”
Essentially, this advice says that what you should do is set customer expectations low so that you can not only meet them but exceed them. That it’s important not only to satisfy your customers but to thrill them.
It might take extra effort than simply setting up reasonable expectations and meeting them (the double think and communication required to have one internal story for employees and another external one for customers), » Read more
PQ 15.1 –What are my existing commitments? How much time do they leave for new partners?
“How do you manage it all?” she says. “You’re dating three people. And you work a lot. You’re always writing.”
“I’m definitely full up right now,” » Read more
I’ve been waiting for months, waiting for years, waiting for you to change.
Aw, but there ain’t much that’s dumber, there ain’t much that’s dumber
than pinning your hopes on a change in another.
And I, yeah I still need you, but what good’s that gonna do?
Needing is one thing, » Read more